The dell powervault tl tape autoloader is designed to maximize the storage capacity available in a spacesaving 1u rackmount chassis, making it ideal for consolidating multiple or remote application servers for unattended, automated backup. Automate archive and backup operations and save time with the versatile and expandable tl2000 tape library. So when a tape gets physically stuck lto3, does anyone have any recommendations for getting it out if you can get to it from the bay. I have a dell powervault tl2000, and over the weekend we had a power. Tl2000 series dell server tape drives buy online etb. Swap images more info close tl2000 tape library with lto tape drive support. A scsi bus command prevent media removal has been issued to the tape drive. Dell powervault tl2000 tape library and tl4000 tape library. To view this site, you must enable javascript or upgrade to a javascriptcapable browser. Dell powervault tl2000 tape library price dell price.
When we call dell they direct us to symantec and they send us back to dell. In this video i teardown an ibm lto3 tape drive and take a quick look at a dell tl2000 lto tape library. We delete comments that violate our policy, which we encourage. I have a dell powervault tl2000, and over the weekend we had a power outage while the backups were running, now there are tapes stuck in the drive and i am unable to reset the library. Will hardware compression be turned on once i run the tape job again or will i have to turn it on somehow in the dell powervault tl2000 tape library. We had this this library and if a tape got stuck we could always. The dell powervault tl2000 tape library 2u library and the dell. Dell powervault tl2000tl4000 tape device goes offline. I have removed the drive sled from the back of the unit but can. Tape stuck in dell powervault 120t data recovery general. Dell powervault tl2000 tape library and tl4000 tape. It seems to me it could be driver related but not sure.
The library i bought as nonworking with a robotic fault, it appears as though it had. This article provides troubleshooting steps for ejecting stuck tapes or media from powervault backup tape drives table of contents. Librarymanaged encryption available on powervault ml6000, powervault tl4000 and powervault tl2000 using lto4 and later generations, and powervault tl configured with lto6 and later generations available at point of sale only for the tl. Dell powervault 110t lto insert a paper clip into the reset hole on the front panel of the drive. I am having problems with the backup job, using veritas 9. Sorry, but when we had a similar incident we had to actually open the juke feeder for the tape drive with a screwdriverremoving screws. Stuck tape in drive for powervault tl2000 hello michael griffin, what you can try is to disconnect the data cable from your tl2000 and then power cycle the tl 2000 and give it about 10 minutes to rewind the media. Dell powervault tl2000 problem spiceworks community. I tried a few configuration with the drivers and it took a while until i had found the correct drivers and registry keys. Every now and then, an specific drive drive 1 turns out, being in idle status and the port a move on to status logged out, without reason.
Along with the tape drive in device manager, you should have another section for medium changer devices, which will have the other portion of the tl2000 listed. The driver rollback option is a solution we have employed on 3 4 occasions. Troubleshooting steps for ejecting stuck tapesmedia from. Dell powervault tl4000 tape library chassis no drives refurbished javascript is disabled on your browser. Hello rmslive, what generation of lto drive do you have, as you didnt state that in your post. Since you are using an r710 server, that server doesnt support a 12gb sas hba. This solution allows users to add in a tape backup target to an iscsi 1gb ethernet san utilizing little to no degradation. Dell powervault tl2000 ultrium lto3 tape library for sale. The regulatory landscape laws in many states and at the federal level require protection of personally identifiable customer data, not just notification after a security breach.
Now you can enjoy the ease and affordability of an autoloader with the performance, capacity, and reliability of a. Powervault backup tape drive will not eject tape media successfully. With its ultracompact form factor, the tl2000 packs an impressive amount of information in a small amount of space. Dell powervault tl4000 tape drive lto ultrium series sign in to comment. Dell powervault tl2000 tape library drive 2 status error dell. Stuck tape in drive for powervault tl2000 dell community. Dell powervault tl2000 lto tape library gs3d6j1 for sale.
The dell powervault tl2000 tape library 2u library and the dell powervault tl4000 tape library 4u library provide compact, highcapacity, lowcost solutions for simple, unattended data backup. There are a number of reasons why the tape might not come out when you press the drives unload button. I have a faulty lto4 tape, which is stuck on the drive sled of a dell powervault tl2000 tape drive. Browse other questions tagged windowsserver2008r2 backupexec dellpowervault or ask your own question. Dell pv tl2000 hard drive series sign in to comment. For older dell poweredge or powervault systems not listed, see the pdf files attached to this document.
The affordable powervault tl delivers features found previously only in highend libraries. L t o 7 t ape drive library firmwar e must be at d. We have a tl2000 tape library, and we have two lto6 drives installed. Tape stuck in drive sled of powervault tl2000 solved. Dells powervault tl2000 tape library changes the economics of storage if your backup requirements have outgrown autoloader technology, the powervault tl2000 tape library is the ideal. This is what i have tried so far, unplugged the cables from server. Dell powervault 110t lto2l certance press and hold the eject button for more than 5 seconds. Hi, i have a powervault 128t with a tape stuck in the lto drive. Lto7 requires a hotfix for inbox device driver recognition with windows server 2012 and windows server 2012 r2. How to remove tape drive from tape library when it stuck inside the. Dear all, im facing problem in my dell powervault tl2000 tape library. Dell powervault tl2000 tape library drive 2 status error.
Then the tape is stuck in the dell powervault 120t dlt 4000 autoloader. I need to connect a powervault tl to one of our rebuilt server to recover some data from an old tape. Powervault backup tape drive will not eject tapemedia successfully. Download and install the latest drivers, firmware and software. Ensur e that any host applications and softwar e using their own device drivers ar e at the minimum level r equir ed to support ultrium 8 tape drives. However, we decided to connect the dell tape device tl2000 via sas hba and windows detected and installed the driver. The powervault tl series also retains the backward readandwrite compatibility with the prior generation of lto and read compatibility with two generations back. For ibm tape drives put the drive in maintenance mode by pressing. Drive 2 reported an error 0x84 tape alert and then the tape. Table of contents tape libraries replacing a library controller card move media page page 8 replacing cartridge magazines. For a r710 server you will want to use a 6gb sas hba. Dell powervault tl2000 tape library and tl4000 tape library users guide minutes if you reset or cycle power on the library while the cartridge is positioned at. Dell netvault backup for other tape backup software, refer to the vendor site for support.
Tl2000 tape stuck in drive need support in saudi arabia. Tape stuck in dell powervault 120t tape stuck in dell powervault 120t jakeybg2 technicaluser op 25 may 04 23. Normal usage of the dell powervault tl2000 tl4000 tape drive driver is when the operating system or backup application do not include a device driver for the tape drive. We have a dell powervault tl4000 with dual lto4 tape drivesfibre channel according to symantecs latest hardware compatibility list for backup. Tl2000 tape stuck in drive need support in saudi arabia dell. Unfortunately, we have had a tape stuck in that drive, and we cant get it out. Privacy regulation compliance with dell powervault tape. Removing stuck tapes from a tape drive library server fault. Dell powervault 110t lto2l tandberg press and hold the eject button for 6 sec.
Ok, 1 month ago, i need to do the same again, tl2000 tape library with dell powervault nx3100 server through a dell sas hba card. We delete comments that violate our policy, which we encourage you to read. Some of the most common causes of the tape will not eject are listed below. Dell tape library tl2000 driver under windows server 2008 r2 sp1 i researched long time to use all drives of our dell tape library tl2000 for dpm backups. Get drivers and downloads for your dell powervault tl2000. Dells powervault tl2000 tape library changes the economic of storage. I tried reinstall the drive, reboot, reinstall, reboot. Technet dell tape library tl2000 driver under windows. Dell powervault tl2000 tape library and tl4000 tape library users guide. I checked the tape backup option settings in veeam and found that compression was unchecked for use hardware compression when available. Eventually dell came and replace the driver inside tl2000 and since then it works. Stuck tape in drive for powervault tl2000 hello michael griffin, what you can try is to disconnect the data cable from your tl2000 and then power cycle the tl 2000. Powervault tl2000 series tape drives with etb warranties and fast delivery. The drive fails or the media seems to be stuck in the tape drive.
Lowest entry price of any dell tape automation offering halfheight tape technology. Powervault tl2000 tape drive update firmware i am a bit nervous about updating my dell powervault tl 2000 tape drive at the moment it is using lto3 tapes and i want it to use lto4 tapes. Tl2000 series dell server tape drives available online from etb technologies. Used the dell tl2000 interface to do an inventory etc but it still say there is a tape problem. We had this this library and if a tape got stuck we could always release it. Minimum firmware levels for common library features. I have a powervault tl2000 with 2 x ibm lto 4 ultrium 4h 46x6071 drives in it. So at that time i thought the issue was caused by the tape drive hardware. Dell powervault tl2000 tape library service and maintenance is just a phone call away with strategic support solutions. First, the tl2000 has a medium changer as well as a tape drive, and that needs to be reflected under your device manager if its to work. How to properly install the dell tape tl2000 drivers for veeam by bioffa on 16 january 2015 2 responses if you have to show a tl2000 tape but i think it also applies to a tl4000 to veeam the first thing to do is download the drivers from the dell support site. A prevent media removal command will cause the unload. We cant release a magazine or eject a tape and are stuck right now. Windows server 2008 r2 thread, dell tl2000 tape drive not working.
If your backup requirements have outgrown autoloader technology, the powervault tl2000 tape library is the ideal next step. Dell powervault tl4000 tape library chassis with no drives. Or, when licensed, for implementation with the powervault tl2000 tl4000s data and control path failover feature. Page 32 114 dell powervault tl2000 tape library and tl4000 tape library users guide. Most lto drives have a capability to reset the drive in the event of a stuck tape or other. Dell powervault tl2000tl4000 with lto5 drive oem from ibm related knowledge base articles how to troubleshoot issues with a robotic library autoloaderchanger andor tape drives. There is a red tape error light on the tape drive and the library displays a hard. Setting up dell powervault tl2000 for the first time. Dell powervault 110t lto1 press and hold the eject button for more than 5 seconds and release the eject button press eject again to eject tape. I have upgraded the firmware and rebootred, still no success. I work at unicamp state university of sao paulo brazil and we have had problems in our dell powervault tl2000.
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